FAQs
What Shipping Methods Are Available?
We are currently offering express shipping through DHL Express and regular shipping through Canada Post.
How do I place an Order?
Simply add your merch of desire to the cart and check-on-out, partner!
What Payment Methods Are Accepted?
We are currently accepting payments through Stripe (Credit Cards, Debit Cards) or Paypal.
Do You Ship Internationally?
Yes! While we can't take responsibility for any taxes, customs or duties incurred, we do ship internationally with the exception of the following regions:
Afghanistan, Belarus, Burundi, Central African Republic, Cuba, Democratic Republic of the Congo, Eritrea, Iran, Iraq, Lebanon, Libya, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan and Darfur, Syria, the Crimean Region of the Ukraine, Venezuela, Yemen, Zimbabwe.
Do you have a refund policy?
While we do not offer refunds on our merchandise, we do offer shop vouchers against returns!
How do I return an item?
Please lodge a return complaint at our support email and we will get back to you with instructions.
How many days does it take for shipping?
For North American Customers:
As we are just starting out, please allow up to 7 business days before lodging a complaint with us. As we scale we will be sure to improve on our delivery times!
For Global Customers:
As we are just starting out, please allow up to 13 business days before lodging a complaint with us. As we scale we will be sure to improve on our delivery times!